At Swift 4 Repairs, we are committed to delivering a high standard of service and customer care at all times. However, if you feel that we have not met your expectations, we take your concerns seriously and will do everything possible to resolve the matter quickly, fairly, and professionally.
If you believe we have not fulfilled our commitments, please let us know as soon as possible.
The quickest way to resolve your issue is by calling us directly on 0203 675 6511, where a member of our team will be happy to assist you.
Alternatively, you can submit your complaint in writing using the details below:
Swift 4 Repairs
Unit A, 82 James Carter Rd
Mildenhall, IP28 7DE
🕘 Opening Hours: Monday to Friday, 9:00am – 6:00pm
To help us investigate your complaint efficiently, please include your name, contact details, and a clear description of the issue, along with any relevant job or reference details.
Once your complaint has been received:
We aim to resolve complaints as quickly as possible. In most cases, a final response will be provided within 8 weeks.
If your complaint cannot be resolved within 8 weeks, or if you are not satisfied with our final response, you may choose to escalate your complaint to an independent body or relevant authority for further review.
Company Number: 16083083
ICO Registration: ZB918830
